VSR is a global leader in the development of Unified Messaging, Voice Mail, advanced call routing, VoiceXML IVR Applications and IP-based telephony solutions. These products deliver high performance, scaleable computer telephony integration (CTI) solutions to networked-based and stand-alone enterprise business environments.

Every day people are flooded with a variety of communications and information. As technology advances, the amount of information will continue to grow. We empower you with the necessary tools to manage this growth by providing a simple, convenient and efficient method for managing who communicates, what medium is used and when information will be exchanged.

VSR has offices and facilities throughout the world providing communication solutions. Our goal is clear ... adaptable integrated communications.

Values

Living our values is to ...

Demonstrate our philosophy of being Customer-Oriented by listening to and understanding their needs, with a Commitment to being viewed as a trusted, knowledgeable partner who provides unparalleled products, service and support, while treating them with dignity and respect. We are Technology-Driven to anticipate, identify, and deliver advanced products that are Solution-Oriented. We are committed to Excellence by combining well thought out engineering with superior, cost effective components ensuring quality and reliability. We promote Innovation and Creativity by nurturing an entrepreneurial culture where imagination, ingenuity and empowerment are encouraged and recognized. It is our Success-Oriented practice that drive us to be focused on setting and accomplishing our individual and corporate goals of growth, prosperity and personal fulfillment.

Mission Statement

We develop, manufacture, and support products of consistent high quality and value that meet or exceed the expectations of our customers, in an environment which promotes individual achievement, leadership, and personal growth, making our company one of which we are proud.

Company History

VSR began its journey in 1989, inspired by a vision to deliver the first affordable, full-featured PC-based turnkey call processing/voicemail system. This unique product would include an extensive list of telephone system integration's, a user-friendly "Quick Setup" utility enabling even minimally trained technicians the ability to install the system quickly and properly, and most importantly, simple, easy-to-use features that customers could quickly and comfortably understand.

In 1991, the vision became a reality, and shipment of the VSR-200 began. This flagship product exceeded ours, and most importantly our customers' expectations.

In 1993, the VSR 2Plus system was created to address the ever-growing small business market segment. This product was the first to deliver full high-end feature capabilities at an affordable price.

In 1995, VSR expanded its operations into London, England with a subsidiary company, VSR (Europe) Ltd. At this office, sales, technical support, and manufacturing provide VSR products and support to our European customers. This expansion has positioned VSR to provide computer telephony solutions throughout the European Market.

Also in 1995, COVoice was introduced as the ultimate integrated product for the Mitel® family PBXs. COVoice uses the only Mitel-approved COV card. Because Mitel designed both the PBX and COV card, COVoice provides the best possible integration available. Since its introduction, COVoice has been celebrated as Product of the Year by both Computer Telephony and Teleconnect, telecommunication industry's largest monthly magazines.

In 1996, the VSR200 and VSR2Plus were combined into one product, VOICENTRE, a scaleable system providing expansion from 2 to 24 ports within the same platform.

VOICENTRE is a powerful solution at an affordable price that integrates with more than 200 telephone systems. VOICENTRE has received Teleconnect Editor's Choice award twice, most recently in July 1997.

VSR dove into the vertical market of lodging and hospitality with a big splash in 1997. After forming a strategic alliance with Mitel Telecommunications Systems, XIOX Corporation, and TASKE Technology, VSR unveiled GuestSuite, an all-in-one "best-in-class" telemanagement solution. Packaged as a flexible, single-box platform with an open-architecture design, Guest Suite features VSR's powerful Guest Messaging system plus a diverse palette of selectable modules, such as the Mitel Superset 7000 Attendant Console, TASKE's ACD Toolbox, and XIOX's Prophet Hospitality and Lodging Software™ Series call accounting systems.

Commitment

VSR demonstrates long term commitment to its dealers, customers and users. By listening to our customers' needs, VSR responds with new products and feature enhancements on a regular basis.

VSR believes in quality. In order to ensure the quality of each item that leaves our facility, all of our systems are burned in for a minimum of 72 hours before shipment.

VSR provides the best technical support possible. Emergency support is available 24 hours a day, 7 days a week, 365 days a year.