CommPoint's "Intelligent" architecture is a powerful, flexible, open and scalable communications server. The system delivers integrated messaging, voice mail, advanced call routing and IP-based telephony solutions. It provides superior functionality, through it's unique client/server architecture, maximum performance and reliability without sacrificing flexibility. CommPoint uses standards-based technologies and protocols, allowing you to leverage what your network administrators already know. CommPoint is based on idustry standards and is compatible with existing workstations, databases and networks. It's open architecture allows for an expandable feature set through a variety of custom applications. The system's intelligence accommodates adaptability to your business needs. CommPoint is designed to integrate your telephone system to your local-area network (LAN). It leverages the systems you already have in place, and grows as your organization expands.

CommPoint's user-friendly screens allow your administrator to easily configure the system. Administration may be performed without interruption of service either locally or remotely. Any computer on the LAN can function as a management workstation. Additionally, your administrator can manage the system remotely via Windows NT Remote Access Service (RAS) or VSR's Remote Maintenance Package (RMP). CommPoint's report wizard makes reporting tasks easy to perform. The Crystal Reports-based engine allows any report to be quickly created or changed. Information gathered by the systems various modules can be compiled, summarized and printed effortlessly.