National Telephony Magazines Honor VSR's COVoice
with Product of the Year Awards

Rocklin, CA - Voice Systems Research, Inc. (VSR) has been nationally recognized by Teleconnect and Computer Telephony, telecommunication industry's largest monthly magazines, with numerous outstanding product awards for COVoice®, a fully integrated Mitel® voice processing system. Introduced into the computer telephony market in early 1996, COVoice has already been celebrated as Product of the Year by both Computer Telephony and Teleconnect magazines. In addition, Teleconnect magazine has selected COVoice for it's prestigious Editor's Choice award. As Rick Luhmann wrote in his August Computer Telephony article, "Don't call it a voice-mail system-COVoice is a CTI Call Controller. . . Just tell it what you want to happen. It's called computer telephony." Ron Acher of Computer Telephony also applauded COVoice as "the best auto attendant for Mitel PBXs." He adds, "We like its scheduling and PBX control abilities. We like how fast it processes calls. Real speedy. We like the rock-solid feel of its integration with the PIKA card." Developed with cutting edge CTI technology, this full-featured voice processing system promotes a range of advanced capabilities, from quick, efficient call navigation to flexible control over PBX operation. Its schedule-oriented architecture and tight COV integration is designed to enhance the overall functionality and architecture of the Mitel PBX. "VSR has dedicated its resources to providing the telecommunication industry with the most powerful and flexible CTI solutions available for Mitel PBXs," said Mark Cederloff, president of VSR. "These awards as well the enthusiastic recognition COVoice has received in the telephony community has demonstrated that we have succeeded in our commitment to excellence."